Hi, I would just like to say congratulations on a great site.
I am interstate but have always purchased from the Wool Inn due to not being able to get the brand I like up here in QLD.
As the site is still only new I thought they no longer sold my wool and was very sad.
Having a facebook page allowed my question to be answered quicker than contacting the store due to the weekend / public holiday.
Not only did they respond to me they also got the wool listed on the site to allow me to purchase what I needed.
I think you have done a great job with the site and commend you on exceptional customer service standards which is something I have come to expect when dealing with your store.
I wish more stores were still as customer focused as you are.
All the best and I will be back for sure as this is such an easy site to use.