FAQs

Question:

My package arrived but the products are damaged?

Answer:

If our products are delivered in a damaged state, you should keep the packaging to help substantiate any claim you may have against the carrier.

Please contact us if you need assistance with your claim.

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Testimonials

Fast, efficient service

Many thanks for sending me the Arne & Carlos scarf & beanie pack. Your service was efficient & speedy & I was thrilled to receive my parcel so...
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