FAQs

Once we have checked the products ordered we will confirm the order and total order value by email.

Once confirmed, you will need pay for your order by direct deposit, credit card (EFTPOS over the phone) or Cheque/money order. If you used Paypal during checkout this step has already happened.

Once payment has been received and funds have cleared, we will send you another email stating the goods are ready for pickup.

You can then organise for your courier/friend/partner to visit our Retail Store to pickup your order. They will need to quote the system issued order number and the full name and address that is shown on your order